PCN code 11: meaning and how to appeal

Lower levelOn-street parking

Official description: “Parked without payment of the parking charge”

What it means

Used where parking is paid by phone, app or another cashless method and no payment was found for your vehicle in that location at that time.

How much is a code 11 PCN?

Code 11 is a lower-level contravention, so the amount depends on where you were:

AreaPenaltyPaid early (50%)After charge certificate (+50%)
London Band A£110£55£165
London Band B£90£45£135
Outside London (most councils, band 2)£50£25£75
Outside London (band 1 areas)£40£20£60

Sources: London Councils (London amounts from 7 April 2025) and SI 2022/71 Schedule 3 (outside London). Full fines guide.

Deadlines

Common grounds to appeal a code 11 PCN

Also check the PCN itself: are the date, time, location, vehicle and code correct, and was it served on time? Errors can support the statutory grounds, such as procedural impropriety or 'the contravention did not occur'.

Evidence to gather

Code 11 suffixes

The letter after the code shows the type of bay, vehicle or enforcement. Suffixes that apply to code 11:

SuffixMeaning
11Gmotorcycle bay
11Uelectronic (phone/app) payment

How to appeal

  1. Informal challenge if the PCN was put on your vehicle (ideally within 14 days).
  2. Formal representations within 28 days of the Notice to Owner or postal PCN.
  3. If rejected, appeal to the tribunal within 28 days.

Write your code 11 appeal letter for free. Pick your grounds, add your facts, then copy, download or print.

Generate a letter

Hire or lease company? See how to transfer liability to the hirer.

Related codes

Code 05
Overstayed paid parkingCode 06
No pay & display ticket shownCode 12
Residents' / shared bay without permit or payment

Frequently asked questions

What does PCN code 11 mean?

Code 11 is “Parked without payment of the parking charge”. In plain English: Used where parking is paid by phone, app or another cashless method and no payment was found for your vehicle in that location at that time.

How much is a code 11 PCN?

Code 11 is lower level: £110 in London Band A, £90 in Band B, and usually £50 outside London, halved if paid early.

Can I appeal a code 11 PCN?

Yes. Common grounds include: You did pay - send the app confirmation, location code and bank statement. You paid but entered the wrong location code or a typo in the number plate (councils often cancel on first occasion; ask). The app, phone line or signal was not working and there was no other way to pay.

How long do I have to challenge a code 11 PCN?

Challenge within 14 days to protect the discount where possible. Formal representations must be made within 28 days of the Notice to Owner or postal PCN, and a tribunal appeal within 28 days of a Notice of Rejection.

Official sources

Not legal advice. This site gives general information about council PCNs in England, based on official sources (last reviewed 21 October 2026). Rules and amounts change and every case is different. Always check the notice you received, your council's website and the official sources, and consider independent advice for complex cases. PCN Codes is not connected to any council, TfL, London Tribunals or the Traffic Penalty Tribunal.